Monday, August 11, 2008

MY HYNSON BKQ XTR EPOXY PRO STORY

About 4 months ago I found a used XTR Black Knight Quad in the classifieds. It was about 4 months old and had a decent amount of use on it, but I was very interested in giving the XTR a true go. I had been thinking about ordering a new XTR BKQ, but kinda wanted a little trial. It was an inch or so shorter than I normally would have ordered, but I figured it was still in the surfable range. So I traded a board that was virtually new for it. I rode it a couple times, then it took a break for a few weeks due to lack of surf, or scheduling conflicts. One day I went out in the garage and glanced over at my BKQ and noticed a major problem. Now, I'm not going to go into specifics, cause thats not what this story is about. So, I contacted Sean Mattison at Hynson, and also Javiar at Epoxy Pro (XTR). Sent them some pics, and before I could even ask, they both offered to make me a brand new board. Without hesitation, they asked for dimensions, color, glass schedule, etc. The board was cut from the machine that day. Less than 3 weeks later I had my new board. I can't say enough about this type of customer service. Both gets heaps of respect from me. Thanks.



1 comment:

borntoloser said...

I saw you are going to Kaua'i. SOme recommendations since you're staying on the south shore- first, get a good fishy under your feet and surf Pakala. It's a really good fish wave on the south shore. Also, make the drive to the north shore- it's amazing and the bay will likely be flat and fun for the kids. Third, drive to the end of the road through Ha'ena and take the family to the little beach there.-nice snorkeling and a killer setting. Enjoy my favorite island in the chain!